Gogolook, a leading TrustTech company, participated in the Anti-Scam Summit – Asia held in Singapore, hosted by the Global Anti-Scam Alliance (GASA). Sharing the stage with global tech giants such as Amazon, Google, Mastercard, and Meta, Gogolook discussed the impact of emerging scam tactics on industries in Asia and the necessary countermeasures. The summit, backed by Singapore’s Ministry of Home Affairs, Ministry of Digital Development and Information, and Singapore Police Force, aimed to develop collective strategies against the region’s growing scam threat. During the event, GASA officially released its second Asia Scam Report, revealing scam trends across 13 regions in Asia and offering key insights for strengthening anti-scam efforts.

Group photo of distinguished guests, including Gogolook Co-Founder and CEO Jeff Kuo (third from left), Minister of State, Ministry of Home Affairs & Ministry of Social and Family Development Sun Xueling (fourth from left), Senior Minister of State, Ministry of Digital Development & Information and Ministry of National Development Tan Kiat How (sixth from left), and GASA Managing Director Jorij Abraham (eighth from left).

(Photo credit: Office of Minister of State Sun Xueling, Ministry of Home Affairs & Ministry of Social and Family Development, Singapore)

GASA Global Anti-Scam Summit – Asia Laid the Foundation for Industry Collaboration and Development

The first Global Anti-Scam Summit – Asia, held last year in Taiwan, was a resounding success and this year’s edition, moved to Singapore with government support, was equally impactful. The event attracted representatives from major international companies such as Amazon, Mastercard, Meta, Gogolook and Google, along with over 900 participants from government agencies, businesses, academics, and non-profit organizations across Asia. This year’s summit highlighted key issues such as the rise of AI-driven deep fake scams, government anti-scam policies and legislation, and the advancement of digital trust frameworks. Industry leaders from the telecom, cybersecurity, and financial sectors also discussed cross-sector collaborations and intelligence-sharing frameworks to address scam governance.

Jorij Abraham, Managing Director of GASA, stated, “As AI technologies evolve, scam methods are becoming increasingly sophisticated, posing serious threats to the people of Asia. This is why GASA has published the Asia Scam Report for two consecutive years and continues to host the Global Anti-Scam Summit Asia. These efforts aim to dissect scam methods and foster international cooperation and innovation in AI-driven anti-scam technologies. Through this summit, we hope to form substantial partnerships with companies worldwide, investing in scam prevention education, technological development, and accelerating legislative regulation to safeguard consumers.

Gogolook’s Anti-Scam Achievements Earn Global Recognition, Enhancing International Presence

During the second Global Anti-Scam Summit – Asia, Gogolook shared the stage with Mastercard to present the key data and latest trends from the Asia Scam Report. Gogolook also led a panel discussion focusing on combating telecom scams, where representatives from Taiwan’s FarEasTone, Malaysia’s CelcomDigi, and the Philippines’ DITO discussed how the telecom industry can address the growing threat of scams through ecosystem collaboration and innovative technologies.

Furthermore, Jeff Kuo, Co-founder and CEO of Gogolook, was invited by Singapore’s Ministry of Communications and Information to participate in a panel on anti-scam policies. During the panel, Jeff shared Gogolook’s experience in cross-border public-private collaborations to combat scams, as well as efforts to raise scam awareness among vulnerable groups. He highlighted the company’s journey from a three-person startup to its current scale of 230 employees, underscoring the increasing global demand for scam prevention solutions. The panel featured leaders from industries such as technology and finance, including Google, Meta, and Singapore’s OCBC Bank, all exchanging cross-sector perspectives.

Jeff Kuo remarked, “As we enter the second year of this summit, we’ve seen a strong commitment from governments like Singapore in tackling scam issues, as well as participation from major international players like Amazon, Mastercard, Meta, and Google. This highlights the importance of cross-industry collaboration. GASA is quickly becoming the most influential anti-scam organization globally, and it will continue to build critical bridges for public-private partnerships in scam prevention.”

Gogolook Co-Founder and CEO Jeff Kuo sharing experiences in cross-border public-private cooperation for scam prevention.

Asia Scam Report Unveils Rapidly Evolving Scam Tactics, With Over 30% of Victims Falling to Scam Trap Within an Hour

GASA, in collaboration with ScamAdviser, surveyed over 25,000 respondents from 13 regions in Asia, including China, Hong Kong, India, Indonesia, Japan, Malaysian, Pakistan, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam, to publish the Asia Scam Report. The report explored the diverse methods used by scammers and the economic and social impacts, while offering specific recommendations for policy changes. It revealed that nearly 30% (27%) of Asian victims fall for scams within the first hour of encountering a scam, a figure consistent with Taiwanese respondents. This rapid response reflects how scammers exploit fear and greed to manipulate victims before they can react.

The frequency of scams varied significantly by region, with over 40% of Asians encountering scams monthly. Thailand and Hong Kong showed the highest frequency, with nearly 90% of respondents encountering scams at least once per month. In contrast, Taiwan’s scam frequency was lower, with 14% of respondents encountering scams daily, and 66% at least once a month. Identity theft, investment scams, and shopping scam were among the most common types of scams, with identity theft leading in six out of 13 surveyed regions. Phone calls and SMS remained the primary channels for scam propagation, but social media, email, and messaging apps were also frequently exploited. In Taiwan, 55% of respondents reported encountering scams on social media in the past year. Bank transfers remain the most frequently used payment method in scam transactions.

The Global Anti-Scam Summit – Asia has laid the foundation for the development of Asia’s anti-scam ecosystem, providing a platform for governments and leading companies to exchange ideas and join forces in the fight against scams. As a founding member of the Global Anti-Scam Alliance (GASA), Gogolook will continue to enhance its AI-driven trust technology solutions, including its digital anti-scam app Whoscall and its enterprise solution ScamAdviser, to address the growing scam threats of the AI era and offer comprehensive protection for global businesses and consumers.

The 2nd GASA Asia Anti-Scam Summit was held in Singapore with strong support from the Singapore government, bringing together representatives from international companies such as Amazon, Mastercard, Gogolook, Google, and Meta.

Download the GASA Asia Scam Report: https://www.gasa.org/research

Gogolook, a leading TrustTech technology company and  the developer of the Whoscall application today announces the official launch of ‘Scam Alert’           (เตือนภัยกลโกง), Thailand’s first anti-scam knowledge hub on Whoscall application. Through the multi-sector collaboration, Whoscalls bring together verified resources and timely alerts from key public and private partners to establish a centralized anti-scam platform aimed at combating online scams nationwide.   

In recent years, scams have become one of the most pervasive issues, impacting hundreds of thousands of Thai citizens annually. Between March 2022 to July 2024, the total financial damage reached nearly 70-billion-baht, equating to an average financial loss of 78 million baht per day. Initial findings from Global Anti-Scam Alliance (GASA) Report 2024 further revealed only 55% of Thai people are confident in their ability to recognize scams with 89% revealed that they encounter scams at least once per month. Scammers are employing increasingly sophisticated methods to manipulate victims through unsolicited calls and spam messages as well as creating fake news articles and websites. For example, in the first six months of this year, Whoscall has already identified nearly 19 million scam calls. The Ministry of Digital Information and Safety (MDES) also blocked over 47,000 phishing websites between October 2023 – Aug 2024.  

To effectively combat large amount information from unverified sources  and provide timely alert on the trending scams, Whoscalll together with eleven organizations including Office of The National Broadcasting and Telecommunication Commission (NBTC), the National Cyber Security Agency (NCSA), Central Investigation Bureau (CIB), Cyber Crime Investigation Bureau (CCIB), Advanced Info Service Plc. (AIS) True Corporation Plc. (True), National Telecom Plc. (NT), Siam Commercial Bank Plc. (SCB), Thailand Media Fund, Thailand Consumer Council (TCC) and Co-Fact Thailand officially roll out Scam Alert feature by consolidating up-to-date and verified anti-scam information to alert and educate Thai citizens about potential scams across various industries. 

Mr. Manwoo Joo, CEO of Gogolook Thailand, “The surge of online scams in Thailand calls for vigilance and actions. At Gogolook, our mission goes beyond offering comprehensive protection for consumers and businesses and enhancing their ability to combat scams by providing ongoing anti-scam education to the public like the Cyber Vaccinated program with Royal Thai Police. Nevertheless, scam prevention required concerted efforts from all stakeholders within our community. With the integration of Scam Alert into our application, we are not only reiterating our unwavering commitment to transform Whoscall into an all-in-one anti-scam solution for users to stay one step ahead of scammers, but we are also building an alliance of public and private sectors with the shared goal of promoting a safer, more secure and scam-free society for Thai people.”

Clinical Prof. Dr. Sarana Boonbaichaiyapruck, Chairman of The National Broadcasting and Telecommunications Commission (NBTC) said “Cybercrime has become a significant threat affecting not only consumers but also state agencies and businesses alike. Over the past few years, NBTC has been actively working with law enforcement agencies and leading private organizations to strengthen Thailand’s defense against potential cybercrimes especially in the telecommunications business sector where standardize safety guidelines have been issued to address looming cyber threats. The Scam Alert initiative is another significant step towards creating a safer digital environment for Thai people through knowledge-sharing and fostering collaboration across public and private sectors. Together, we can empower every individual to stay informed and protected from the growing threat of online scams.”

Key Scam Alert features

Scam Alert is designed to be a comprehensive resource for the public, providing the latest information on online scam. This includes direct updates from law enforcement and educational contents from private partners accessible on the Whoscall application free of charge in both free and premium versions. Two key features are:

• Scam Trending Alert (เตือนภัยกลโกงล่าสุด) – By turning on notification, Whoscall users can receive alerts to stay informed on the significant and urgent scams threats such as authority impersonation, ransomware, large-scale financial scams, phishing attacks, identity theft and many others that may result in large scale damages from government organizations and law enforcement agencies such as CIB, CIB, NBTC and NSCA.
• Scam Education Content (เตือนภัยกลโกงรู้ทันมิจฉาชีพ) – This feature serves as a consolidated platform to raise awareness and educate users on the different types of scam occurring across various industries. Whoscall users can receive up-to-date, verified and accurate information such as available reports and insights from Whoscall and Global Anti-Scam Alliance (GASA) along with newest scam tactics and prevention tips such as investment scams, bill payment scams, shopping scams, e-commerce scams and emerging scam threats provided by participating private partners and civil societies.

“Scam preventidon begins with access to timely information from verified sources. Through Whoscall application, users can be protected from online threats via Scam Alert and take advantage of available features in both free and premium versions such as Auto Web Checker and ID security for enhanced scam protections”, Mr. Joo concluded. 

To learn more about Whoscall and Scam Alert features, please visit https://www.facebook.com/whoscall.thailand or https://whoscall.com/th/blog

To download the Whoscall app for free on both iOS and Android platforms, please visit https://app.adjust.com/1fh6zchh

Gogolook, the leading global TrustTech company, launched #DapatAllMagWhoscall, a nationwide campaign to empower Filipinos against online scams by advocating safe online practices through its anti-scam app Whoscall.

Gogolook Chief Operating Officer (COO) Manwoo Joo said the Whoscall app can empower Filipinos to enjoy a safe digital life. “We are celebrating the successful first year of Whoscall in PH by introducing the #DapatAllMagWhoscall campaign because we believe that everyone should be able to freely use the internet and other digital services without the fear of scams or other forms of fraud,” Joo said.

Gogolook Southeast Asia Regional Director and Country Representative Mel Migriño outlined the #DapatAllMagWhoscall campaign’s three key objectives: to educate Filipinos about online scams, foster a community of digital safety advocates, and protect individuals from unknown callers.

“The #DapatAllMagWhoscall campaign promotes an inclusive personal cybersecurity mindset, encouraging Filipinos to adopt safe online behaviors. With this, we are encouraging ‘Dapat All’ (everyone) to be aware of personal online safety,” Migriño said.

The Whoscall app offers four key features: caller and message identification, integration with other messaging apps such as Viber and WhatsApp, safe browsing with a Web Checker, and enhanced data security with ID Security. These features are available for free by downloading the app from the Apple Store for iOS users and the Play Store for Android users.

Furthermore, for enhanced and convenient protection, users can avail themselves of Whoscall Premium, which includes benefits such as auto-updated number database, an automatic URL scanner, auto-spam call blocking , and an ad-free experience.

Migriño also highlighted that neglecting online safety is one of the most common mistakes Filipinos make when navigating the digital landscape. “While enhancing our connectivity is important, securing our data online is way more crucial. Scammers are also operating online, and unsecured digital accounts can leave individuals vulnerable to scams,” Migriño said.

Gogolook Co-Founder and CEO Jeff Kuo earlier committed to strengthening Filipinos’ personal cybersecurity through its TrustTech product, the Whoscall app. “Gogolook is dedicated to protecting users from scams and fraud through innovative technology to make Internet access a worry-free experience for all,” Kuo said.

In addition, Gogolook also celebrated Whoscall’s first year in the country by recognizing its pioneer anti-scam advocacy partners in the Philippines during the #DapatAllMagWhoscall campaign launch, such as the Cybercrime Investigation and Coordinating Center (CICC), Cyber Battalion of the Philippine Army, GoTyme Bank, and Scam Watch Pilipinas.