Gogolook, a leading TrustTech technology company and  the developer of the Whoscall application today announces the official launch of ‘Scam Alert’           (เตือนภัยกลโกง), Thailand’s first anti-scam knowledge hub on Whoscall application. Through the multi-sector collaboration, Whoscalls bring together verified resources and timely alerts from key public and private partners to establish a centralized anti-scam platform aimed at combating online scams nationwide.   

In recent years, scams have become one of the most pervasive issues, impacting hundreds of thousands of Thai citizens annually. Between March 2022 to July 2024, the total financial damage reached nearly 70-billion-baht, equating to an average financial loss of 78 million baht per day. Initial findings from Global Anti-Scam Alliance (GASA) Report 2024 further revealed only 55% of Thai people are confident in their ability to recognize scams with 89% revealed that they encounter scams at least once per month. Scammers are employing increasingly sophisticated methods to manipulate victims through unsolicited calls and spam messages as well as creating fake news articles and websites. For example, in the first six months of this year, Whoscall has already identified nearly 19 million scam calls. The Ministry of Digital Information and Safety (MDES) also blocked over 47,000 phishing websites between October 2023 – Aug 2024.  

To effectively combat large amount information from unverified sources  and provide timely alert on the trending scams, Whoscalll together with eleven organizations including Office of The National Broadcasting and Telecommunication Commission (NBTC), the National Cyber Security Agency (NCSA), Central Investigation Bureau (CIB), Cyber Crime Investigation Bureau (CCIB), Advanced Info Service Plc. (AIS) True Corporation Plc. (True), National Telecom Plc. (NT), Siam Commercial Bank Plc. (SCB), Thailand Media Fund, Thailand Consumer Council (TCC) and Co-Fact Thailand officially roll out Scam Alert feature by consolidating up-to-date and verified anti-scam information to alert and educate Thai citizens about potential scams across various industries. 

Mr. Manwoo Joo, CEO of Gogolook Thailand, “The surge of online scams in Thailand calls for vigilance and actions. At Gogolook, our mission goes beyond offering comprehensive protection for consumers and businesses and enhancing their ability to combat scams by providing ongoing anti-scam education to the public like the Cyber Vaccinated program with Royal Thai Police. Nevertheless, scam prevention required concerted efforts from all stakeholders within our community. With the integration of Scam Alert into our application, we are not only reiterating our unwavering commitment to transform Whoscall into an all-in-one anti-scam solution for users to stay one step ahead of scammers, but we are also building an alliance of public and private sectors with the shared goal of promoting a safer, more secure and scam-free society for Thai people.”

Clinical Prof. Dr. Sarana Boonbaichaiyapruck, Chairman of The National Broadcasting and Telecommunications Commission (NBTC) said “Cybercrime has become a significant threat affecting not only consumers but also state agencies and businesses alike. Over the past few years, NBTC has been actively working with law enforcement agencies and leading private organizations to strengthen Thailand’s defense against potential cybercrimes especially in the telecommunications business sector where standardize safety guidelines have been issued to address looming cyber threats. The Scam Alert initiative is another significant step towards creating a safer digital environment for Thai people through knowledge-sharing and fostering collaboration across public and private sectors. Together, we can empower every individual to stay informed and protected from the growing threat of online scams.”

Key Scam Alert features

Scam Alert is designed to be a comprehensive resource for the public, providing the latest information on online scam. This includes direct updates from law enforcement and educational contents from private partners accessible on the Whoscall application free of charge in both free and premium versions. Two key features are:

• Scam Trending Alert (เตือนภัยกลโกงล่าสุด) – By turning on notification, Whoscall users can receive alerts to stay informed on the significant and urgent scams threats such as authority impersonation, ransomware, large-scale financial scams, phishing attacks, identity theft and many others that may result in large scale damages from government organizations and law enforcement agencies such as CIB, CIB, NBTC and NSCA.
• Scam Education Content (เตือนภัยกลโกงรู้ทันมิจฉาชีพ) – This feature serves as a consolidated platform to raise awareness and educate users on the different types of scam occurring across various industries. Whoscall users can receive up-to-date, verified and accurate information such as available reports and insights from Whoscall and Global Anti-Scam Alliance (GASA) along with newest scam tactics and prevention tips such as investment scams, bill payment scams, shopping scams, e-commerce scams and emerging scam threats provided by participating private partners and civil societies.

“Scam preventidon begins with access to timely information from verified sources. Through Whoscall application, users can be protected from online threats via Scam Alert and take advantage of available features in both free and premium versions such as Auto Web Checker and ID security for enhanced scam protections”, Mr. Joo concluded. 

To learn more about Whoscall and Scam Alert features, please visit https://www.facebook.com/whoscall.thailand or https://whoscall.com/th/blog

To download the Whoscall app for free on both iOS and Android platforms, please visit https://app.adjust.com/1fh6zchh

Gogolook, the leading global TrustTech company, launched #DapatAllMagWhoscall, a nationwide campaign to empower Filipinos against online scams by advocating safe online practices through its anti-scam app Whoscall.

Gogolook Chief Operating Officer (COO) Manwoo Joo said the Whoscall app can empower Filipinos to enjoy a safe digital life. “We are celebrating the successful first year of Whoscall in PH by introducing the #DapatAllMagWhoscall campaign because we believe that everyone should be able to freely use the internet and other digital services without the fear of scams or other forms of fraud,” Joo said.

Gogolook Southeast Asia Regional Director and Country Representative Mel Migriño outlined the #DapatAllMagWhoscall campaign’s three key objectives: to educate Filipinos about online scams, foster a community of digital safety advocates, and protect individuals from unknown callers.

“The #DapatAllMagWhoscall campaign promotes an inclusive personal cybersecurity mindset, encouraging Filipinos to adopt safe online behaviors. With this, we are encouraging ‘Dapat All’ (everyone) to be aware of personal online safety,” Migriño said.

The Whoscall app offers four key features: caller and message identification, integration with other messaging apps such as Viber and WhatsApp, safe browsing with a Web Checker, and enhanced data security with ID Security. These features are available for free by downloading the app from the Apple Store for iOS users and the Play Store for Android users.

Furthermore, for enhanced and convenient protection, users can avail themselves of Whoscall Premium, which includes benefits such as auto-updated number database, an automatic URL scanner, auto-spam call blocking , and an ad-free experience.

Migriño also highlighted that neglecting online safety is one of the most common mistakes Filipinos make when navigating the digital landscape. “While enhancing our connectivity is important, securing our data online is way more crucial. Scammers are also operating online, and unsecured digital accounts can leave individuals vulnerable to scams,” Migriño said.

Gogolook Co-Founder and CEO Jeff Kuo earlier committed to strengthening Filipinos’ personal cybersecurity through its TrustTech product, the Whoscall app. “Gogolook is dedicated to protecting users from scams and fraud through innovative technology to make Internet access a worry-free experience for all,” Kuo said.

In addition, Gogolook also celebrated Whoscall’s first year in the country by recognizing its pioneer anti-scam advocacy partners in the Philippines during the #DapatAllMagWhoscall campaign launch, such as the Cybercrime Investigation and Coordinating Center (CICC), Cyber Battalion of the Philippine Army, GoTyme Bank, and Scam Watch Pilipinas.

Gogolook Enhances Vieshow Cinemas’ Scam Prevention Efforts with Watchmen Reputation Protection Services

According to the Criminal Investigation Bureau, the top three types of scam last year were investment scam (31.9%), online shopping scam (22%), and installment payment scam (18.4%). As online transactions become a new target for fraudsters, Vieshow Cinemas proactively implements scam prevention measures and engages in cross-industry collaboration. Starting today, Vieshow Cinemas will officially partner with trust technology service provider Gogolook, adopting the “Watchmen Reputation Protection Service.” This service employs AI technology to detect impersonation scam in real-time, creating a safer online ticketing environment for consumers.

Vieshow Cinemas Adopts Gogolook’s “Watchmen Reputation Protection Service” to Ensure Online Consumer Safety

The Criminal Investigation Bureau reported that in 2023, financial losses from scams reached a record high of 8.8 billion NTD, with scam methods becoming more diverse due to the widespread use of the internet and social media. Common tactics include impersonation calls from customer service representatives or phishing SMS with links to steal personal information for transactions. These not only threaten consumer safety but also burden businesses operationally. To help eradicate the impersonation scam, Vieshow Cinemas is utilizing Gogolook’s “Watchmen Reputation Protection Service,” which includes “Whoscall Verified Business Number” and the “Fraud Early Warning System.” By incorporating trust technology, Vieshow Cinemas significantly enhances the online consumer experience.

Under the protection umbrella of the Watchmen Reputation Protection Service, Vieshow Cinemas will use the Whoscall Verified Business Number service to instantly identify and label official information, helping consumers quickly verify the authenticity of incoming calls. When making calls or sending SMS to Whoscall users, the origin and purpose of the call will be clearly displayed as Vieshow Cinemas, helping users immediately distinguish between genuine and fraudulent communications. Meanwhile, the Fraud Early Warning System will assist in real-time detection of phone numbers and SMS impersonating Vieshow Cinemas, triggering scam prevention mechanisms. Additionally, beyond traditional communication channels, scam detection will extend to domains and social media. According to Watchmen’s data analysis, since last year, scam groups have created nearly ten thousand impersonation websites targeting specific companies. Through AI and related domain analysis, potential impersonation websites of Vieshow Cinemas can be preemptively detected, blocking online or social media scam threats and ensuring a safe online ticketing environment for consumers.

Vieshow Cinemas has always been dedicated to protecting consumer rights, with years of experience in fraud prevention advocacy. Following the integration of Gogolook’s enterprise fraud prevention solutions, Vieshow Cinemas will continue to strive to curb the spread of fraud. Vieshow Cinemas General Manager, Lin Ching-Hsiu, stated: “Vieshow Cinemas has consistently been committed to scam prevention, conveying related information to consumers through various means, and supporting government policies with concrete actions, fulfilling corporate social responsibility. This collaboration with Gogolook represents a significant step forward in Vieshow Cinemas’ ongoing scam prevention efforts. By incorporating AI scam prevention technology, we enhance our capabilities to create a safer entertainment consumption environment for consumers.”

Gogolook’s “Watchmen Reputation Protection Service” is currently applied across e-commerce platforms, financial institutions, and chain cinemas, offering four leading advantages: brand identification verification, real-time corporate impersonation detection and protection, and cross-domain scam tracking. Gogolook’s Chief Business Officer, Boice Lin, stated: “Gogolook continues to assist many businesses in proactively preventing scams through enterprise scam prevention services, setting a positive example. Moving forward, we will launch more innovative scam prevention applications to meet the diverse scam prevention needs of major enterprises in different scenarios, helping businesses pursue policy compliance and proactively shoulder social responsibility, thereby earning long-term consumer trust. We look forward to more companies joining the anti-scam initiative, from technology development to scam prevention education, collectively closing the gaps in scam prevention and safeguarding consumer rights and safety.”